Qualitative Design Metrics

Although I’d be the first to acknowledge their validity and usefulness in managing an in-house creative team, I’m not a big fan of numbers. I barely hobbled through Trig in high school. But the fact of the matter is that … Continue reading

Determining Your Chargeback Rate

Depending on your company, you are either closing down budgeting, in the middle of it, or just getting started. And it’s at this time of the year that creative leaders should be reviewing their chargeback rates to determine whether an … Continue reading

Numbers, Numbers and More Numbers

Moving your department from order taker to strategic partner is an exciting journey. The prospect of being seen and valued as a partner is thrilling. But change is hard and requires a strong commitment to the end goal. One of … Continue reading

Creating a Lean Organization the TPS Way

This article is the third of a three-part series. Please also see ”What can creative leaders learn from an auto manufacturer?” and “Creating a Learning Organization the TPS Way.” Successful implementation of the Toyota Production System (TPS) revolves around balancing … Continue reading

Managing a Zero-Based Cost Center

Managing in a time of economic growth can be easy. However, in the current unstable economic environment, executives and creative leaders are often asked to make unprecedented and high-impact decisions. In a business environment where managing costs without compromising quality … Continue reading

CreativeExecs Spotlight – Ken Warshaw, Saint-Gobain

Recently, I had an opportunity to speak with the manager of the creative services group at Saint-Gobain, and I think his story from the past few years can provide some encouragement to other in-house creative leaders who are continuing to … Continue reading

Best Practices in Managing Contingent Workers – Positioning your company against co-employment and employee classification risk

Cost management, flexibility and cutting edge expertise……one if not all of these reasons have led you to use consultants and/or temporary associates on your latest project or proposal. The Microsoft case in the 90’s drove awareness around co-employment issues. Since … Continue reading