The Technology Eco-System for Creative Teams

Across the last decade there has been a revolution in supporting technology aimed at improving the efficiency and effectiveness of creative operations. As these systems continue to develop to meet our needs they continue to add functionality. But in doing … Continue reading

Don’t Elevate Metrics to the Position of Truth

I’m really passionate about this topic, because I believe that metrics are incredibly powerful tools with the power to guide an agency to exponential growth or closure. Metrics are all about numbers and statistics, but they mostly tell a story. … Continue reading

Creating a Lean Organization the TPS Way

This article is the third of a three-part series. Please also see ”What can creative leaders learn from an auto manufacturer?” and “Creating a Learning Organization the TPS Way.” Successful implementation of the Toyota Production System (TPS) revolves around balancing … Continue reading

Creating a Learning Organization the TPS Way

This article is the second of a three-part series. Please also see “What can creative leaders learn from an auto manufacturer?” The “Toyota Way” can be summarized through the two pillars that support it: Continuous improvement, and Respect for people. … Continue reading